Returns

Withdrawal form

According to EU regulations, you have the right to withdraw from the contract within 14 days of receiving the order, without providing a reason.

Important: The right of withdrawal does not apply to perfume samples (2–30 ml) that are custom-made according to the customer's order in accordance with Article 38 of the Consumer Rights Act. It only applies to full bottles in their original, undamaged packaging.

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To submit a return request, please fill out the form below:

First and last name *

Email address *

Order number *

Product name *

Date of receipt of the order *

Reason for return (optional)

By submitting this form, I confirm that I am withdrawing from the purchase agreement of the specified product and I commit to returning it within 14 days in its original, undamaged condition.

Submit a withdrawal request

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Upon receiving your request, we will send a confirmation to your email address within 24 hours. Refunds will be processed within 10 business days of receiving the product. Return shipping costs are the responsibility of the buyer.